Resolve w/s customer claims with Sales & Operations
Alipay banking allocations
Calculate agents commissions
Obtain approval for customer claims
Calculate Rainbow swaddle donations
Document processes
Follow up outstanding debtor payments
Qualifications
1 to 3 years of experience in a billing environment
Strong understanding of Microsoft applications
Accounting or Finance degree desire
Experience with working in the AU clients is desirable
Must have excellent verbal and written English communication skills
Demonstrate commitment in upholding core values and behavioral standards
Excellent customer service, problem solving and analytical skills
Strong command of the English language, both oral and written
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.