Admin Assistant - Property Services Officer

The purpose of this position is to ensure the processing and completion of all allocated workwithin the Asset Compliance team. This may include but is not limited to plan itemregistrations, maintenance issues, fire compliance, pool and other compliance, generalcompliance, and general administration. Assistance across insurance and repairs andmaintenance style tasks may be required

• Manage and action Work Queue items efficiently and deliver within allocated time
  frames.
• Provide exceptional internal and external customer service
• Process all plant item registrations when required for the company to ensure the lifts, escalators and moving platforms are renewed annually and a certificate of plant item is issued.
• Report to strata managers and/or building managers (or other relevant
  department) any maintenance issues reported by internal or external parties.
• Process Fire Statements and related work when required.
• Manage and maintain relevant registers including telecommunications.
• Assist with arranging all other compliance certificates and registrations required by applicable legislation.
• General administration and tasks as required within the determined or notified timeframe or service level agreement.
• Promptly attend to phone calls and emails to maintain the professional service the company offers clients.
• Manage electronic filing of documents for the Group.
• Management of incoming and outgoing mail, including scanning and distributing.
• Liaising with various groups such as fire contractors, Committees,
• Owners, Real Estate agents, Tenants, local Councils and any other relevant body to assist with queries, requests, emergency attendance
  and conflict resolution.
• Assist with Insurance and Repairs and Maintenance administration where required or allocated.

• With at least 1 year of experience in data entry or admin is required.
• Experience working with insurance or assets & facilities would be an advantage
• Admin Assistant - Property Services Officer
• Must be process oriented and has good understanding about the processes
• Must be capable of multitasking and working in a fast-paced environment
• Must have excellent verbal and written English communication skills
• Must have basic to advance knowledge with Microsoft office is required
• Amenable to work onsite in BGC (morning shift) Mondays to Fridays
• Amenable to start ASAP

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.