Admin Assistant/Data Entry Analyst (Permanent Work From Home Set-Up)

The Product Team Assistant will be responsible for assisting and supporting the Technology Solutions Team with supplier reporting, ensuring all product data including pricing are accurate and recorded in the client’s database. The identified hire will also be responsible for assisting the Customer Service Representatives and Sales staff with price, product, and license related requests.

Suppliers Reports

• Sell Through reports
• Claim reports
• Stock on Hand (SOH) reports

Pricing Maintenance, Product Data and Customer Databases

• Collect, record, maintain and distribute supplier pricelists/ price books
• Maintain and distribute supplier Special Pricing Requests (SPRs) and programs
• Proactively provide Branch Managers and Account Managers an expiry of SPRs for their customers by brand
• Manage customer pricing levels/contracts
• Create new products and maintain in Pronto and on Alloys and IVSEC web pages
• Update Pronto with Backorder Reports sent from suppliers
• Maintain customer attribute databases in Pronto and HubSpot

Enquiries and Requests

• Respond to all internal and external email and online enquiries regarding lead times, SOH, pricing to customers, contract pricing, promotions, project stock and warehouse stock management
• Assist Customer Service Representatives and Sales team in first line product info requests
• Process product license related requests

General Duties

• Assist in Technology Solutions products data collection and analysis against Alloys data to give market position
• Attend team meetings as required
• Assist the Technology Solutions team with forecasting, warehouse stock balancing

 

• Must be a Bachelor’s degree
• At least 2 years’ experience in administrative capacity – data entry, file maintenance and delivering customer service
• Proficient in English language (written and verbal)
• Computer knowledge, including MS Office applications, with intermediate Excel skills a must
• Can work independently and in a team environment
• Comfortable with working and interacting via emails, online and video conferencing
• Ability to prioritise and good time management skills
• Ability to learn new process quickly
• Ability to work under pressure and multitask
• Strong attention to detail
• Strong problem-solving skills
• This is for a permanent work from home setup
• Amenable to work in BGC on a morning shift Mondays to Fridays
• Amenable to start ASAP

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.