The Administrative Assistant deliver services to clients operating online, “virtually”. The role provides a wide range of services such as secretarial, administrative, creative, or technical. The Administrative Assistant handles all administrative tasks like answering phone calls, emailing correspondences, doing the minutes of the meetings and managing and maintaining appointments and schedules, execute written and verbal instructions, and any other specialized business service as required by maintaining high quality of work under rigorous pressure and meet set deadlines.
Responsibilities
Duties include but are not limited to making travel arrangements, accounting, research, and specialized business services as required; communicates and maintains coordination with internal and external clients and/or stakeholders
Transcription of minutes of meeting and letters as dictated
Produce correspondence including meetings and various forms of communication in a timely manner without errors
Ensure all documentation required are prepared and delivered within established deadlines
Demonstrate excellent customer and team member service reflecting on the client’s values
Ensure that requirements are implemented and maintained
Preparation of meetings and ensuring that everyone is well prepared with all relevant documents and information in conducting meetings
Keep diary up-to-date
Organize, store, and archive paperwork in line with requirements
Communicate with stakeholders and staff members with empathy, compassion, and professionalism
Any other task/duty as directed by client/management
Qualifications
A completed college or bachelor's degree is not a strict requirement
At least 1 to 2 years of work experience in any related field such (Human Resource, Business and Finance, Admin and Data Analysis)
Relevant experience in data entry and file maintenance, transcription, delivering customer service, report collation, and writing
Accurate and effective client meeting and diary management
Deliver high level of data accuracy and high data entry key stroke (at least 35 wpm)
Well knowledgeable with Excel
Nice to have experience in LMS platforms such as Litmos and Telstra learning system
Experience in Salesforce queuing and PowerBI is preferred but not required
Proficient with Microsoft Office applications particularly Microsoft Word and Microsoft Outlook
Must have strong attention to detail, can work well under pressure
Has excellent time management and prioritization skills
Excellent verbal and written communication skills
Ability to be flexible to changing demands and challenges and exercise initiative
Exercise empathy and diplomatic exchange in all working relationships
Willing to work in BGC,Taguig City in an early morning shift from Mondays to Fridays
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.
