Administrative Assistant (Strata Support)

The Admin Assistant for Strata Support will be providing the clients, both internal and external, level one support whilst undertaking a varied range of administration and other tasks.

• Managing electronic filing of documents
• Management of the customer care inbox – dispersing emails to different designated departments to answer enquiries
• Utilizing different software (i.e.: Outlook, Stratamax, Docmax and Ephesoft) for administrative tasks
• Updating tenant and real estate agent’s information (name, address, contact information etc.) accordingly
• Filing of documents (incoming mails and uploading into the correct platform)
• Management of Strata roll including updates and new business (Management of personal data held in strata roll); In-charge of the change of ownership (Estate & Company title) as necessary
• Produce and distribute all relevant certificates upon request
• Database Management

• At least 3 years of relevant work experience in an administrative role
• High attention to detail and data entry accuracy
• Excellent English communication skills in both verbal and written form
• Very good understanding of interpreting and understanding numbers (payment ledgers)
• Must be highly organized and proactive
• Able to confidently speak up or ask questions
• Must be detail-oriented, has good judgment and should be able to think strategically
• Strong commitment to service and a flexible can-do attitude to respond to client and business needs

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.