Catalogue Content and Quality Controller

The Catalogue Content and Quality Controller is responsible for building, maintaining and improving our online product catalogue in order to deliver a great customer experience and support achievement of revenue targets. A key focus of this role is ensuring product content is engaging, exciting, accurate and consistent.

• Quality check new product catalogue additions, ensuring product names, content and images are accurate, complete and comply with quality standards and editorial direction
• Liaise with the Graphic Design team to ensure quality of product images
• Ensure products are classed and attributed correctly to improve site search functionality
• Complete ad hoc updates to product content as requested by other departments via the merchandising ticketing system
• Advise changes to our standards and guidelines to improve the customer experience
• Writing and/or amending product names and product descriptions
• Build descriptive copywriting for products to promote sales and positive customer experience
• Execute product merchandising projects as directed by the Product Catalogue Manager
• Other ad hoc tasks as requested by your manager

• Minimum 2 years’ experience in professional content/writing experience
• Ability to write and deliver high-quality content for multiple channels and mediums in a timely manner
• Passionate about great content and how it contributes to an amazing user experience and enables the growth of the product
• Excellent oral and written English communication skills
• Ability to work autonomously and to thrive in a high-pressure team environment
• Basic Excel proficiency
• Degree in Marketing, Communications or English preferred but not essential
• Prior experience in ecommerce also preferred, but not essential
• Must be willing to work in an early morning shift, following the Australian timezone

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.