Category System Support Officer - AV

• To support internal processes associated with Alloys and supplier requirements for assigned products within the Audio Visual (AV) category. This includes pricing, stock management, reporting, analysis, digital content management, and internal process improvement and development.

Support Internal AV Information Flow

• Support to ensure Sales team is aware of bids, promotions and deals
• Assist and/or manage portfolio pricing strategy internally and on the web
• Assist in creating and communicating competitive market activities to support Sales team to achieve targets
• Support in developing supplier and customer pricelists, including reviewing market data and completing pricing and competitive analysis
• Manage and ensure contract pricing and dealer IDs are set up, updated and maintained
• Create new product data and maintain in Alloys systems and website
• Manage and ensure all supplier and customer reporting, periodic tracker and reporting, and ad hoc reporting (as required) are accurate and on time

• Support Internal Processes

  • Work with the Sales team in terms of developing good internal processes that support Alloys core values
  • Assist the Category Sales Specialist – AV in developing efficient sales internal processes
  • Communicate and assist with quoting bids and special pricing
  • Review customer backorder, including request order to ship from other warehouse or stock transfer
  • Respond to internal and external email requests and online enquiries regarding bids, pricing related or discrepancies, lead times, ETA, SOH, product information, promotions, project stock and warehouse stock management
    

• Bachelor degree of Business, IT or Accounting
• Strong analytical and problem-solving skills for insight, reporting and continuous improvement
• Take initiative and be proactive to effectively support and make it easier for the AV Product team
• Experience in delivering client-focused solutions based on customer needs
• Excellent verbal and written communication skills
• Strong experience working with MS Office (Advanced MS Excel experience is a must)
• Proven ability to manage multiple projects simultaneously while paying strict attention to detail and deadlines
• Can work independently and in a team environment
• An understanding and knowledge of AV products and channel industry preferred

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.