Claims Team Lead

The Team Lead position will be responsible for planning, directing, and overseeing their assigned portfolio's operations and fiscal health (s). This position is also responsible for overseeing and driving the success of their assigned teams. The Billing Team Lead will report directly to the Manager of Billing. Payers include but are not limited to Medicare, Medicaid, Blue Cross, and commercial health insurance carriers.

• Accomplish department objectives by effectively supervising staff; planning and evaluating team activities
• Ensures a safe, secure, productive, and legal work environment
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information
• Defines objectives, identifies and evaluates trends and options, drive the course of action, and evaluate outcomes
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending workflow improvements
• Help develop staff Weekly/Monthly/Annual coaching and review for all team members
• Develops personal and professional growth opportunities for all team members
• Drives result through communicating expectations to all staff
• Growing and training direct reports
• Non-traditional duties such as training, projects

• 5+ Years of Experience in Revenue Cycle Management and Certification Billing/Coding.
• High School Diploma required Bachelor's Degree preferred
• Extensive knowledge of Commercial and Government Insurance plans, eligibility, and expert understanding of medical billing-Preferred
• Understanding and adherence to HIPAA and PHI guidelines
• Knowledge of CPT, ICD-10, UB, HCFA, and 837 terminologies-Preferred
• Excellent interpersonal and customer service skills
• Previous experience in coaching and career development skills
• Detail-oriented, excellent problem solving, analyzing information and research skills
• Comprehensive knowledge of Microsoft suite 
• Knowledge of Google Suite 
• Basic knowledge of SQL-Preferred
• Excellent verbal and communication skills
• Must be willing to work in Bonifacio Global City, Taguig City

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.