A Data Entry Specialist The primary responsibility of the role is to work independently on delivering fulfilment services across all brands for customers who are travelling with us. The primary responsibility of the role is to work with the Team Manager of Product Load on all activity for system loads allowing us to sell product via all channels. To liaise with the Quality and Systems Specialist regarding required service updates and system problems.
Responsibilities
Responsible for the loading of all applicable airline data (Date, Route, Airline, Price) in our HQ systems, across all the days of the year (or as far in advance as possible)
Responsible for the regular quality compliance of data to ensure accuracy with flight schedules
Work with HQ system
Raising any troubleshooting of system to the Quality and Systems Specialist & Team Manager of Product Load
Following QA guidelines to complete all tasks using supplied check lists
Transparent & regular communication between all stakeholders, to ensure smooth transition of activities are carried out, via JIRA
Track all work with supplied calculators for Core & Non-Core Activities
Qualifications
Candidate must possess at least a Bachelor’s/College Degree
At least 6 months of work experience in the related field is required
Candidates must have strong attention to detail and can work well under pressure
Must be organized and systematic in handling multiple tasks
Experience with data entry, administrative tasks and customer service is an advantage
Experience with Travel account is an advantage
Experience using travel reservation tools such as Galileo and Amadeus is an advantage but not required
Demonstrate excellent customer service
Candidates must have strong English communication skills, both written and oral
Must be willing to work in Bonifacio Global City, Taguig City, in a midshift
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.