E-Commerce Website Manager

The role of E-Commerce Website Manager is to build, maintain and improve our online product catalogue.

• Quality checking new product submissions, ensuring product names, content and images are accurate, complete and comply with quality standards
• Quality checking product outreach forms, ensuring all requested information is complete and complies with quality standards
• Compiling reporting of any errors or missing information and returning back to the Product Catalogue Specialist
• Ensuring products are attributed correctly to improve site search functionality
• Liaising directly with Temple & Webster supplier base to finalise ongoing submission projects
• Entering submission projects; providing constant support to our internal teams so as products appear on the site as per internal deadlines
• Using online tools to upload new products to the site accurately and efficiently
• Ensuring products are classed correctly to improve site search functionality
• Coaching suppliers through the various product information projects that are required to list on Templeandwebster.com.au
• Completing ad hoc updates to product content as requested by other departments via the merchandising ticketing system
• Proactively identifying opportunities to improve the product addition process and associated tools
• Liaising with internal teams to implement improvements to the product additions process
• Conducting pre-live Quality Assurance processes and setting new products live onsite
• Reaching out to suppliers to obtain new product submissions
• Copywriting and editing of product content
• Other ad hoc tasks as requested by your manager

• Highly computer literate especially with Excel
• Great attention to detail; able to catch errors & suggest solutions
• The ability to learn and follow established processes for product development and creation
• Excellent written & oral communication skills
• Ability to work autonomously and collaboratively
• Able to adapt to a rapidly changing environment
• It is expected that you will also make a contribution to:
  • Cultural, social and behavioural standards within the business through leadership by example (i.e. Walk the Talk)
  • Management presentations as required
  • Any other responsibilities/duties as required by the group

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.