Primarily Global Support Coordinatator provides management and leadership to the customer service and support function with respect of achieving the performance goals, performance improvement, and financial goals including revenue, margin, and inventory.
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Global Support Coordinator
Date Posted: 01-09-2023
Level: Entry Level
Responsibilities
- Salesforce Task management
- Viewing data on a spreadsheet and placing that into our internal systems
- Opportunity and Quote Flipping to Cable Specialists
- Audit Opportunities for inaccuracies - Partner Account Checks
- Prequalification for Comcast and Spectrum Quotes
- Submitting Fiber Site Surveys for Comcast and Spectrum
- Submitting Salesforce Leads - Cox
- Managing pre-qualification for large multisites
- Creating Opportunities/Quotes/Tasks for tracking purposes in our internal systems
Qualifications
- High school diploma or equivalent
- Basic Excel skills
- Excellent writing and communication (written and verbal)
- Customer Service background
- Basic Computer knowledge
- Basic Microsoft Office knowledge (Outlook)
- Multitasking
- Detail driven
- Organized
- Self-Motivated
- Personable
- Team player
- Adaptable/quick learner
- Forward thinker
- Approachable
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.