Inventory Control Officer

The role is responsible for facilitation of key inventory management functions. The Inventory Control Officer is also responsible for promoting best practise and compliance with inventory whilst providing exceptional customer service to all stakeholders. The Inventory Control Officer supports the Inventory Controller with driving proactive strategies in the field to increase inventory controls and minimise recorded losses.

• Actively engage with external suppliers to seek appropriate credits for all inventory returns.
• Provide high levels of customer service to all field and Support Centre teams.
• Complete all necessary inventory adjustments.
• Investigate and action stocktake variances.
• Upload Stock Variance data into journals monthly.
• Monitor inventory shipments from suppliers and escalate identified issues where necessary.
• Ensure inventory transfer locations are monitored effectively and provide clear, consistent communication with team members in the field to reduce transit loss.
• Maintain a high level of understanding across all systems, policies and procedures.
• Develop and maintain productive relationships with internal and external stakeholders such as Retail team members, Suppliers, Telstra, Brightstar and other teams and services across the group.
• Develop and maintain a continuous program of self-improvement in conjunction with the Inventory Controller.
• Complete other duties as assigned from time to time.

• Candidate must possess at least a Bachelor’s/ college degree
• At least 2 to 3 years of work experience in the administrative field is required
• Proficiency in using Microsoft Office applications and is tech savvy
• Intermediate to advanced level of MS Excel is required for the role
• Accounting or Finance experience is highly preferred
• High attention to detail, analytical and problem solving skills
• Dependable with value for work ethics and customer service
• Self-motivated, enthusiastic and prepared to use initiative
• Excellent communication skills, both written and oral
• Ability to be flexible, adaptable and work in fast-paced environment
• Provide prompt and professional client service at all times
• Demonstrated ability to work in a team environment
• Amenable to work in Bonifacio Global City, Monday – Friday in an early morning shift (6:30 am – 3:30 pm)

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.