Junior GIS Specialist Customer Support (WFH, Night Shift)

The GIS Specialist will mainly be responsible for providing first class support to our customers and assist them in answering their queries and issues.

Performing drone photogrammetry, and other imagery processing and analysis. Also for assisting customers by answering questions and performing basic troubleshooting.

• Has at least one year of experience directly supporting customers using technical products - Preferred
• Familiarity or academic knowledge with databases, preferably MySQL, photogrammetry and GIS tools, such as Pix4D, Agisoft, Global Mapper, QGIS, ArcGIS, etc.
• Familiarity with Amazon Web Services / Microsoft Azure cloud technologies
• Outstanding oral and written English communication skills
• Comfortable using technical jargon and able to communicate complex solutions in easy-to-understand terms
• Demonstrates strong problem-solving and analytical skills to troubleshoot, replicate, and escalate issues as needed
• Can empathize with customers on their issues and communicate with diplomacy, tact, and poise under pressure
• Familiarity with drones

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.