Junior Systems Analyst

The Junior Systems Analyst is mainly responsible for the management of the first level support and queries logged through the Jira system. This will provide support to the company’s systems such as MRI, PowerBI, and Oracle, to name a few. The role will also involve running SQL scripts and report, and will work closely with teams for Australia, New Zealand and Manila

• The tasks and responsibilities for the role include:
• User application issues/support
• Database updates across Project/Entity/Building/Banks tables
• New user set up
• Property allocations (user assignment / permissions)
• Data extracts requests – run basic SQL queries
• Budget load in MRI windows
• Maintain a separate Tracker in Teams re new property data
• Support in the creation/processing of Budget and Forecasts
• GL Account mapping across multiple applications
• Identify recurring issues and engaging team members to implement a long term solution/resolution

This will involve engaging with users and external consultants to close out support tickets in a timely manner, in accordance with systems SLAs.

• At least 3 years of experience in a systems administration and support role
• Experience in working in the property management field is highly preferred
• Knowledge in Microsoft Applications required
• Experience in the management and maintenance of MRI, Nexus, MyBuildings, and Hydra
• Knowledge in SQL and ERP systems is highly advantageous
• Based level understanding of Finance/Accounting practices and double entry is an advantage
• Excellent written and verbal English communication skills
• Must be able to work independently, handling volume work in a fast-paced environment
• Must be open to work in morning shift (7:00 AM – 4:00 PM)
• Temporary work from home set up with a permanent work location in Bonifacio Global City, Taguig City

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.