Lead Generation Representative

A Lead Generation Representative achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services via phone. The role is also responsible for servicing existing accounts, obtaining orders, and launching new accounts. A Lead Generation Representative must be able to demonstrate products and/or services by personally contacting existing and prospective customers through a relationship-based approach and assisting them in selecting what is best suited to their needs.

• Develops and establishes working relationships with customers and potential customers in the market assigned
• Promotes the company’s products and services through inbound/outbound calls
• Assists customers with their requests, orders, and inquiries Communicates well with customers and listens intently to help them convey their needs
• Generates reports such as daily call reports, weekly work plans and monthly/annual sales reports
• Conduct high level of activities to develop new accounts and drive sales through inbound and outbound calls
• Provide customers with product and service information and identify potential consulting clients for referrals
• Meet overall sales and performance targets and standards as specified in line with both client and company expectations
• Act as point-of-contact between customers and the local sales team based in Australia while working as part of a broader team to achieve and exceed given targets
• Provide polite, professional, and effective service to prospective customers via inbound and outbound calls
• Qualify and schedule appointments for local sales representatives to meet with prospective customers
• Work with local sales team to support closing off of the best possible deal

 

KEY RESPONSIBILITIES:  Lead Generation

 

• Conduct leads generation and appointment setting; research for new possible leads within a given territory
• Obtain names and telephone numbers of potential customers from a variety of sources (online search, existing database/directory, etc.)
• Provide assistance in creating and enhancing the campaign list, writing and editing sales and marketing materials/spiels
• Accurately document status of leads generated; complete appropriate back-end tasks such as recording customer sales information at time of sale
• Keeps well-informed data about the products and services, market conditions, competitive activities, advertising and promotional trends through research
• Prospecting to develop and acquire new leads; generate high volume of leads by utilising different sales strategies
• Utilize available resources to target cold calls and identify potential new customers
• Ensures that quality sales are produced by developing expertise via networking, research, trade groups, etc.
• Perform follow ups via email as directed.

• Must have completed at least 2 years of Bachelor’s or Associate’s degree in any course
• At least 1-2 years’ sales experience in the BPO industry
• Proven track record in lead generation, inbound and outbound sales
• Ability to meet sales targets with the capacity to handle rejection from clients
• Results-driven and goal-oriented; background in phone sales (inbound/outbound: B2C/B2B sales)
• Proficient in Microsoft Office applications (Word, Power Point, and Excel Spreadsheets) and is tech savvy
• Excellent written and oral communication skills
• With good comprehension and active listening skills
• Ability to be flexible to changing demands and challenges and exercise initiative
• Highly self-motivated and energetic
• Work schedule is from Mondays to Fridays, from 10:00AM – 7:00PM (PDT), 1:00AM – 10:00AM (PST), but candidates amenable to flexibility in work schedule is preferred

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.