Logistics Administrator – Purchasing & Import Operations
Role Purpose:
As a key member of the International Purchasing and Logistics team, your primary role is to ensure the seamless execution of daily administrative and operational functions. This includes creating purchase orders, managing payments and documentation with suppliers, and coordinating with a diverse network of freight forwarders and global suppliers. You are responsible for overseeing the careful packing and efficient transport of goods, upholding our strong track record of on-time shipments. In support of our extensive global operations, you will collaborate with over 130 factories and suppliers across 20+ origin ports. Our team is driven by a commitment to unity, collaboration, and continuous improvement, with a shared focus on our objectives and confidence in achieving them together.
Position Scope:
Administrative Support
- Implement and streamline administrative processes to support international purchasing and logistics activities.
- Manage and oversee the timely documentation process for all transactions and shipments, ensuring compliance with international trade regulations.
- Collect, review, and submit import documentation from suppliers and assist customs brokers with queries on products/documents. Amend paperwork with suppliers where applicable
- Input and manage pre-sale/ASN shipping milestones in ERP system
- Other supplier relationship admin and purchasing admin functions
Payment Management
- Coordinate and execute payment processes with suppliers, ensuring timely and accurate financial transactions.
- Maintain thorough records of all payments and invoices for audit purposes and financial reporting
Supplier Management
- Build and maintain strong relationships with suppliers, managing communications to ensure alignment with Temple & Webster's operational standards and cost objectives.
- Regularly evaluate supplier performance to identify areas for improvement and ensure consistent quality and service delivery, and proactively communicating performance to Buying and Planning teams internally.
Freight and Logistics Coordination
- Liaise with freight forwarders and logistics providers to ensure efficient and cost-effective transportation of goods from over 130 factories/suppliers across 20+ origin ports.
- Monitor shipments to ensure timely delivery, coordinate the resolution of any shipping or customs-related issues, and manage the container packing process.
- Continuously assess the quality of service provided by our International Freight partners, ensuring clear communication of business requirements to drive performance improvements.
- Monitor cartage ensuring containers are being cleared without financial penalties
Team Collaboration
- Seek to improve and automate processes to streamline the workload and department function
- Work closely with internal teams, including Buying, Planning, Fulfilment and Customer Service, to ensure a cohesive flow of goods and information.
- Contribute to a team-oriented environment, supporting colleagues and collectively working towards operational excellence and customer satisfaction.
- Coach peers and continuously strive to become a supply chain, end to end subject matter expert.
- Proactively cultivate a culture of continuous improvement by analyzing current processes, identifying areas for enhancement, evaluating feasibility, and leading projects through to successful implementation.
Qualifications:
- High attention to detail with excellent organisational and time management skills, including the ability to multitask and prioritise, and meet deadlines
- Excellent communication skills, both written and verbal
- Ability to follow instruction and SOP precisely
- Demonstrated experience taking a structured approach to problem-solving, identifying hypotheses, assumptions, risks, and recommendations
- Team player and active learner
- Talent for building strong, professional relationships
- Prior experience in shipping industry or purchasing environment
- Strong knowledge of Excel and SAP; able to adapt to new systems
- Successful track record working in a high-volume environment
- Strong analytical skills, including but not limited to the ability to collect, organize, analyse, trend and report large amounts of information
- Regular and reliable attendance is essential
- Be innovative to challenge current system and processes