Responsible for the management of documentation of key operational processes.
Responsibilities
Create and modify saved searches, reports, dashboards and KPI’s, as required.
Create and manage configuration changes to fields, workflows, roles/permissions, page layouts and other customizations.
Provide support in rolling out NetSuite functionality to support local and global requirements.
Provide support for NetSuite release management, co-ordinating, testing and troubleshooting.
Provide internal training to NetSuite users, working toward best practices and process improvements.
Provide support and assistance for all end users across P2P, O2C and R2R.
Troubleshooting of issues between NetSuite and third party solutions, specifically related to billing.
Qualifications
A minimum of 1 years’ experience using NetSuite in an administrator role.
Experience using Boomi
Experience with P2P, O2C and R2R processes.
The ability to collate and report on large sets of data in a methodical and clear manner.
Comfortable in creating and testing processes, documentation development and end-user training.
Excellent communication skills with the ability to work across functions, locations and seniority.
Confident to troubleshoot and problem solve adhoc issues in a fast paced environment.
Ability to prioritize workload and meet deadlines.
College Degree Holder Preferred
NetSuite certified and other relevant certifications will be a plus
Willing to work on a Midshift schedule, following a Hybrid set-up (BGC, Taguig)
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.