Onboarding Coordinator

As an Onboarding Coordinator, you will play a crucial role in ensuring a smooth transition for our customers to the PCP account. This is a temporary entry-level position that requires excellent communication skills, exceptional organizational abilities, and basic knowledge of Excel or Google Sheets. While prior e-commerce knowledge is a plus, it is not a mandatory requirement.

• Reach out to a list of customers via email and/or phone to explain the benefits of migrating to PayPal's PCP account.
• Provide step-by-step guidance and assistance to customers in updating their PayPal accounts.
• Maintain accurate records of customer interactions and progress using Excel or Google Sheets.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with the team to ensure a seamless migration process.

• Excellent verbal and written communication skills in English.
• Experience in handling financial account
• Strong organizational skills with a keen attention to detail.
• Basic proficiency in Excel or Google Sheets.
• Ability to work independently and as part of a team.
• Previous e-commerce knowledge is a plus but not mandatory.
• High school diploma or equivalent.

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.