Onboarding Specialist

The On-Boarding Specialist serves as the main point of contact for Payroll-related queries. The role is in-charge of general Payroll Administrative tasks which include manual checking and entering data from various source documents into the computer system for storage, processing and data management purposes. The position is also responsible for maintaining employment files and records as per company policy and legal regulations; updating personnel transactions in the HRIS system; provide verifications of employment and maintain HR paperwork.

• Provide strong business unit partnership and general administrative support to the payroll partner teams and overall payroll department and respond to inquiries from employees and management.
• Maintains and updates 201 employee files, documentation and records of the unit.
• Provides clerical support and assistance to other sections in the HR Office; prepares, maintains and stores a variety of HR records and files
• Administer all personnel processes related to new and existing employees including personnel file administration, ID, and general inquiries.
• Execute and optimize employee on-boarding process
• Process and analyze HR data for reporting purposes such as turnover tracking and headcount analysis
• Ensure completion and compliance of all onboarding requirements for new employees
• Respond to various requests regarding on-boarding procedures and policies from employees and franchisees
• Create and maintain up-to-date and accurate personnel records and other required/pertinent documentation of employment
• Check and validate the completeness of documents before processing; check source documents for accuracy and verify data and correct data where necessary
• Conduct compliance checks on all documentation against predetermined checklists
• Encode, ensure, and verify data entry conforming to the client’s specifications or senior management directives
• Verifies entered information by reviewing, correcting, deleting, or reentering data; combining data from available systems when information is incomplete; purging files to eliminate duplication of data
• Provide administrative support for the payroll department as required
• Respond to requests for information and access relevant files; print information when required
• Ensure all work requests are done in accordance with agreed timelines
• Any other task/duty as directed by client/management

• Graduate of any Bachelor’s degree, preferably Psychology, Human Resources Management or Behavioral Science
• Minimum of 6 months experience in a related field is preferred
• Deliver high level of data accuracy
• Organized and systematic in handling multiple tasks
• Must have effective planning, organizational skills and can work under pressure Strong analytical and problem-solving skills
• High attention to detail, dependable with value for work ethics and customer service
• Good communication skills; both written and oral
• Able to communicate with different levels of the organization
• Must be hardworking and must have the constant eagerness to learn
• Must have a can-do attitude Must be a computer savvy

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.