Outbound Sales Representative (Night Shift)

The Sales Representative is responsible for achieving the maximum sales profitability, growth and account penetration within the assigned market segment of the client. The successful candidate will be in-charge of developing working relations with customers through phone calls and emails to promote the best products and services that would fit the customer’s needs. The role requires a dynamic personality with the drive to achieve targets, and the willingness to provide the best customer experience.

• Develop and establish working relationships with potential customers and repeat customers
• Promote products and services through outbound calls and emails
• Sell products to customers within the given territory and present product’s price and quality control documents when requested
• Assists customers with their requests, orders, and inquiries and create sample request/s forms when requested
• Educate customers with product and service information and identify potential consulting clients for referrals
• Provide polite, professional, and effective service to prospective customers via inbound and outbound calls
• Enter information on CRM program and create daily/weekly/monthly comprehensive reports on the platform
• Fill out Sales Order control form when a PO is placed by the customer
• Cultivate relationships with new and repeat customers by calling them once a week for feedback and to follow up on milestones with customers
• Follow up after the sales process has been completed and offer help in small issues in order to expedite the sales process as well as get feedback from customer to see if they need any further assistance, or get reference for better service performance in the future

 

• The successful candidate must have completed at least a 2-year Associate’s/Bachelor’s degree in any course
• Must have at least 2-3 years of solid experience in sales and marketing (B2B)
• Experience in using Office 365 and Airtable (CRM) is an advantage but not a strict requirement
• Exceptional written and verbal English communication skills
• With good comprehension and active listening skills
• Has excellent time management and prioritization skills
• Ability to be flexible to changing demands and challenges and exercise initiative
• Highly self-motivated and energetic
• Ability to be flexible, adaptable and work in a fast-paced environment
• Dynamic personality with drive to reach decision makers is an advantage
• Able to multi-task and have effective problem solving skills, quick, calm, and logical
• Must be willing to work in the night shift (9:00 AM – 6:00 PM EST, US | 8:00 PM – 5:00 AM PHT, MNL)

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.