This role primarily involves billing and collection of key revenue streams.
Responsibilities
Managing non-tenant billing creation
Resolving customer queries
Distributing scheduled and ad-hoc correspondence including statements and tax invoices
Management of Debtor Master Data
Resolving tenant and internal customer queries in accordance with department SLA’s
Improving department performance against key KPI’s
Producing monthly reporting to line manager and larger business against collections performance
Negotiating payment plans
Escalating collection matters to Property Managers, Senior Management and 3rd Debt and Legal Recovery service providers
Supporting continuous improvement projects and initiatives
Assistance with audit and controls
Qualifications
Must possess a Bachelor's / College Degree in Finance / Accountancy / Banking or equivalent
Minimum of 3 years of Accounts Receivable and Collection Experience
Must Have a Property/Real Estate Experience
Must be willing to work in an early morning shift; Monday – Friday; BGC Taguig
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.