Sales and Operation Coordinator

The position involves responding to general supplier inquiries, tracking orders using Netsuite,updating stakeholders on order status, engaging with suppliers for ordering and escalationsupport, maintaining accurate information in Netsuite, and staying updated on productknowledge and supplier processes.

• Responding to General Supplier Questions: Addressing inquiries and concerns from
  customers and suppliers regarding completed sales, providing necessary information,
  and offering support.
• Order Tracking and Milestone Management: Utilizing Netsuite to track orders throughout
  the entire process, using tasks to monitor and update key milestones.
• Communication and Status Updates: Keeping partners, customers, and internal team
  members informed about the status of their orders, ensuring timely and accurate
  communication.
• Supplier Engagement and Support: Collaborating with suppliers to facilitate ordering
  processes and handle any necessary escalations during order implementation.
• Netsuite Data Management: Ensuring that Netsuite is regularly updated with all relevant
  information related to orders, maintaining accurate records and documentation.
• Product Knowledge and Supplier Process Updates: Staying up to date with product
  information and supplier processes to provide informed assistance to customers and
  suppliers.
• Any other task as requested by the reporting manager.

• High school graduation or equivalent.
• Good communication skills
• At least 1 to 2 years of experience in a similar role is preferred, demonstrating
  familiarity with supplier interactions.
• Proficiency in Microsoft Excel for data management.
• Prior experience in any CRM is required. Netsuite experience preferred

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.