Sales Assistant

The Sales Assistant role is to assist the sales team with remedial type, non-value add tasks.

• Handles of online quotes, specific quotes for challenging jobs
• Handles price comparisons, Up trading/down trading reports
• Demurrage/invoice discrepancies
• Chasing GPS tracking’s with ops when requested
• Chasing Payments once accounts bring to our attention
• Booking with on forwarders that CS are unsure of i.e. Hi Trans
• PODs/ATL photos for accounts
• JDR discrepancy
• Intimate knowledge of specific customer booking requirements
• Direct contact for tier 1 customer bookings
• Liaises with the Perth team regarding depot freight queries
• Provides customer support and answer all customer queries via email and phone
• Supports and works closely with all customer service team members
• Job bookings (via Phone and Email)- as required
• Performs data entry
• Consignment Entering and manifesting
• Freight Investigations

• Must have at least two (2) years of experience in sales and service
• Background in transportation is an advantage but not a strict requirement
• Experience in handling Australian, American, and British clients is an advantage but not a strict requirement
• Must have good typing and language skills
• Must have excellent verbal and written English communication skills
• Must be able to match the existing culture of the team, an outgoing attitude, and must be driven in providing information and assistance to the sales team
• Must be willing to work from Monday to Friday work schedule following a 7:00 AM – 4:00 PM shift

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.