SUMMARY:
The Sales Coordinator plays a key role in managing inbound inquiries for various inspection types, including
residential, new construction, commercial, and industrial properties, as well as site maintenance activities
and major projects. While primarily office-based, flexible work arrangements may be considered. This
position is ideal for individuals with frontline customer service and sales experience, offering opportunities
to support clients and ensure smooth operations.
RESPONSIBILITIES:
● Handle customer calls and convert them into bookings.
● Input customer details into booking forms or CRM systems.
● Connect clients with Australian staff for support and post-inspection inquiries.
● Ensure a high standard of customer service and client satisfaction.
● Identify and report opportunities for continuous improvement.
● Perform additional tasks as requested.
QUALIFICATIONS:
● At least 3 years of related work experience.
● Proven ability to maintain accuracy and attention to detail.
● A positive attitude with a proactive approach to problem-solving.
● Experience in phone sales and customer service.
● Strong verbal and written communication skills.
● Proficiency with computer systems and ability to quickly learn new software.
● Excellent organizational skills and attention to detail.
● Ability to work independently and remotely when needed.
● A university degree in Business, Sales, or a related field is preferred.