Sales Development Representative

The Sales Development Representative are responsible for making sure customers who start online application for insurance successfully complete them. SDRs interface with customers through several channels, such as instant messaging, and inbound and outbound phone calls, and provide assistance to Advisors in both quoting and selling small commercial insurance. Ideal for someone starting their career that wants a blend of technology and insurance.

• Be the first point of contact for prospective clients calling in.
• Take both in and outbound calls for commercial insurance applications for and work very closely with the Advisors.
• Maintain a high degree of product knowledge and customer service expertise.
• Promote and enhance customer service by providing professional and effective assistance.
• Outbound lead follow-up.
• Ability to adapt to change in a fast paced startup environment.
• Take on special tasks and assignments as needed.
• Work effectively as part of a team.
• Effectively communicate (verbally and written) information with team members and prospects.
• Performs other duties as assigned.

• Candidate must possess at least a High School diploma
• At least one (1) to three (3) years of solid sales and customer service or purely sales experience
• Proficiency in using Microsoft Office applications
• Knowledge in CRM tool such as GSuite and Salesforce is an advantage
• Previous experience working for a US account is preferred but not required
• Contribute to a harmonious working environment and build good working relationships while adhering to policies and procedures
• Self-starter and has keen attention to details
• Excellent persuasion and oral communication skills and Demonstrate commitment in upholding core values and behavioral standards
• Excellent customer service, problem solving and analytical skills
• Ability to be flexible, adaptable and work in fast-paced environment
• Strong command of the English language, both oral and written
• Amenable to work in BGC on a night shift Mondays to Fridays
• Amenable to start ASAP

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.