Sales Development Representative

The Sales Development Representative is mainly responsible for responding to inbound lead requests given by client. This can be for pricing, demos, and free trials with the goal of booking demos with the Account Executive counterparts. The role also aims to leverage a mix of communication methods through phone, meeting, inmails and email in order to proactively engage the prospects.

• Qualify inbound prospects interested in client’s services by performing inbound calls, inmails & emails (approx 80+ per week)
• Respond to inbound lead requests for pricing, demos, and free trials with the goal of booking demos with your Account Executive counterparts
• Leverage an SDR Daily Dashboard and workflow provided in the CRM to help you manage your time and follow-ups
• Actively participate and contribute to remote team meetings, Slack discussions & 1:1s during working hours
• Leverage a mix of communication methods (phone, meeting, inmails, emails) to proactively engage your prospects
• Achieve monthly and quarterly targets (KPIs = demos booked, worked leads, conversion of leads to demos)

• At least one (3) years of solid sales and customer service experience
• Proficiency in using Microsoft Office applications
• Contribute to a harmonious working environment and build good working relationships while adhering to policies and procedures
• Self-starter and has keen attention to details
• Excellent persuasion and oral communication skills and demonstrate commitment in upholding core values and behavioral standards
• Excellent customer service, problem solving and analytical skills
• Ability to be flexible, adaptable and work in fast-paced environment
• Strong command of the English language, both oral and written
• This is for a night shift schedule.
• This is a temporary work from home setup
• Must be amenable to work in BGC, Taguig.

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.