Salesforce Administrator

We are seeking a talented Salesforce Administrator to work with an Australian client in supporting and managing the group’s CRM that is distribution centric and user friendly. The role will work with the wider group achieve business goals and drive operational efficiency and effectiveness.

• Work on the Salesforce architect project for both Australia and New Zealand
• Oversee Salesforce Process automation including process builder, workflow rules, flows, validation rules and approvals
• General administration of salesforce platform including user maintenance, troubleshooting
• Building custom reports, dashboards, and workflows
• Managing operation requests and reporting including customer analysis and individual views.
• Monthly reporting on statics for teams across the business
• Work with all divisions using the Salesforce to ensure they are actively using the platform per company standard. 
• Provide best practice support to Salesforce users across the group.

• 2+ years experience working as a Salesforce Administrator
• Salesforce Administrator and Platform APP Builder Certifications preferred
• Experience in working with a financial services company is preferred
• Salesforce Administration Support background is preferred
• Experience with Lightning flows, Process Builder, Visual Force
• Strong ability to translate business processes into Salesforce workflows
• Passion for creating efficient process and operations in a fast-paced environment
• Ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
• Strong attention to detail, positive can-do attitude
• Must have excellent time management skills and organization skills
• Adaptable to change and new processes
• Sound influencing skills required to engage with stakeholders at various levels of the organization
• Must be willing to work in the morning shift following the Australian timezone

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.