We are seeking a talented Salesforce Administrator to work with an Australian client in supporting and managing the group’s CRM that is distribution centric and user friendly. The role will work with the wider group achieve business goals and drive operational efficiency and effectiveness.
Responsibilities
Identify and document future system enhancement requirements.
Provide technical assistance and advice to Salesforce Users.
Understand requirements for large and complex projects to ensure results are delivered.
Respond to stakeholder requirements across large and complex projects to ensure end to end requirements are delivered
Be responsible for the resolution of support issues.
Track system issues and bugs, as well as coordinate system releases.
Drive Salesforce projects forward applying best practice development and methodology.
Work with Salesforce Platform Owners to identify and document future system enhancement requirements
Qualifications
Strong expertise with declarative Salesforce Platform development tools such as Process Builder, Visual Workflow, Debugging with the Developer Console, Lightning App Builder, etc.
Demonstrated experience as a Salesforce Developer in an enterprise or consulting with Salesforce integrations/ implementations.
4+ years of relevant experience in Salesforce development
Experience in building Salesforce Lightning web components
Financial services/Insurance domain experience is highly advantageous
Experience working across multi cloud environments; Sales, Service
A general knowledge of object-oriented programming language web-based programming languages, with emphasis on Apex, Visualforce, Web Services, SOQL, JavaScript, AJAX, XML, HTML.
Strong knowledge on APEX classes and triggers, as well as executing test coverage for classes and using change sets.
Experience in building Web Service enabled applications and APIs (SOAP and RESTful) is highly desirable
Exposure with a variety of open-source tools and technologies for managing source code repositories
Expertise in software code testing and deployment. Exposure to code reviews and an emphasis on test driven development. Good scripting, coding, and a passion for automation.
Ability to write well-designed, maintainable and testable code proactively identify initiatives to improve the overall health of the platform
Ability to influence and negotiate with stakeholders to align work with business goals
Great soft skills in communication and a collaborative ability to work well within a team
Proven ability to assist and support system, end-to-end and UAT testing cycles
Project Planning: Participate in the processes of strategic project-planning, providing guidance and expertise on system options, risk, impact and costs vs. benefits. Create operational requirements and development forecasts to allow for timely and accurate planning of projects.
Development: Responsible for developing and building IT solution - install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators and perform script maintenance and updates.
Deployment: Build automated deployments through the use of configuration management technology. Deploy new modules and upgrades and complete fixes within the production environment.
Maintenance and Troubleshooting: Routine application maintenance tasks. Create requirements and procedures for implementing routine maintenance. Troubleshooting existing information systems and environments and resolving any errors.
Performance Management: Evaluate existing applications and platforms, give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications.
Certification & Accreditation
Salesforce Certified Administrator & Salesforce Certified Platform Developer I - Certifications are required
Salesforce Certified Platform Developer II - Certification is highly desirable
Salesforce Certified Marketing Cloud Developer certification is highly desirable
Unlock Global Potential with HGS
We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.
Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.
At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.