Senior HR Generalist / HR Business Partner

The HR Business Partner is in-charge of the overall management of all HR facets which includes Recruitment, Onboarding, Organizational Development, Employee Engagement, and HR-related Administrative functions. The position is also responsible for ensuring that all HR compliance policies and procedures are properly documented, implemented, and communicated accordingly. The HR Business Partner supports business needs and ensures the proper implementation of company strategy and objectives.

KEY POSITION RESPONSIBILITIES

1. Recruitment Operations

• Play a lead role in hiring, primarily focused on sourcing and screening candidates for respective managers to conduct interviews
• Responsible for administration of the standard recruitment process for all open tracks including conducting job interviews and placement (Offer and Due Diligence)
• Manages candidate pool and builds own solid pipeline for future tracks 
• Creating future hiring needs forecast based on input from the management team 
• Helping in the creation and drafting of position description documents for all roles
• In-charge of posting and advertising on all job portals including LinkedIn and other sourcing channels
• Identifying and shortlisting passive candidates for all hiring requirements
• Performs resume review and conducts initial screening of sourced candidates
• Schedule candidates for exams / interviews and performs Background and Reference Checks as necessary
• Real-time processing of all applications received, ensuring that feedback is provided to all applicants regarding their application status
• Creating scalable processes for recruitment which involves working with various stakeholders to build simple web applications that can automate screening candidates in order to improve process efficiency

2. Processes and Policies

• Creates, implements, and monitors HR processes and policies
• Develop, recommend and implement HR strategies and initiatives aligned with the overall business objectives of the company
• Support current and future business needs through the development, engagement, motivation and preservation of the workforce
• Implements, promotes and maintains a productive and safe work environment
• Creates and improves Performance Management Process for employees

3. Induction and Onboarding

•  Design an employee onboarding & orientation plan
• Ensures all new staff are oriented and their systems are all set-up for onboarding
• Verifies that all documentation are provided, signed, returned, scanned and filed as appropriate
• Communicate with new hires to get paperwork & necessary documentation signed and ready

4. Performance Management and Engagement

• Creates a and improves Performance Management Processes for employees
• Acts as driver for performance improvement and promotes positive changes in people management
• Motivates and coaches employees to maintain high levels of satisfaction, productivity, and quality through effectively utilising available rewards and recognition channels to encourage and promote desired behaviour and results
• Oversees and manages a performance appraisal system that drives high performance
• Bridge management and employee relations by addressing demands, grievances or other issues
• Ensures that due process is observed in all disciplinary cases especially in cases of termination
• Helping drive internal engagement among NXU team members
• Assists HR advisor in ensuring timely Performance Management reviews for employee appraisals and regularization

5. Administrative Tasks

• Ensures that all employee movement is documented and actioned in corresponding departments
• Maintains and updates candidate/employee files, trackers, and databases in a well-organized and searchable way
• Playing a key role in selecting and deploying software for managing HR teams worldwide
• Administering HRIS software
• Maintains headcount report and calibrates with HR services provider to ensure alignment of data
• Manage & update all employee and contractor files (worldwide)
• Communicate with finance teams to ensure timely payments for employees/contractors
• Adding and updating new employees in the payroll system
• Draft welcome emails for all new employees
• Schedules and coordinates meetings, appointments and travel arrangements for employees and visitors/clients
• Conducts Exit Interviews and ensures that separated employees are handled appropriately with regard to risk, system access, final pay, return of property, etc.

• Candidate must possess at least a Bachelor's/College Degree in Human Resources, Behavioural Science, AB Psychology, or equivalent
• Preferably with an MBA or MA in Organizational Management or Industrial Psychology
• At least 10 years of progressively responsible experience as a Human Resources Business Partner, Generalist, or Specialist with experience in associate relations, learning and development, problem and conflict resolution
• Excellent English communications skills (both oral and written) with the ability to communicate with all levels within the organisation
• Proficient in MS Office Applications
• Tech savvy and is able to adapt to new software easily
• Strong client relations background
• Good management and interpersonal skills; approachable, and can deal with matters with integrity, fairness, and diplomacy
• Excellent interpersonal and people skills with the ability to liaise with staff and clients at all levels
• Experience working in fast-moving, high-volume working environment/industry
• Demonstrated multi-tasking capability with a proven track record in meeting tight deadlines
• Strong planning, coordination, organizational and administrative skills
• Patient and flexible in all work duties
• Reliable, trustworthy and ethical; neat, tidy and accurate
• Ability to work independently is highly driven, and a team player
• With pleasing personality, positive working attitude, and customer service oriented
• Highly organized and keen on details
• Proactive and self-motivated
• Willing to work on a shifting schedule including mid/night shifts

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.