Shipping Admin (Onsite, Dayshift)

As an Operations Administrator, you will play a crucial role in supporting operational efficiency and expansion initiatives. You will be responsible for tracking and analyzing parcel progress, reviewing client data, and utilizing various software tools to identify opportunities for operational enhancement and growth.

• Track and trace of parcels in Progression
• Analyze and review client data around lates / unattempted and provide response to Operations Lead
• Utilize mapping software to support analysis of operational expansion opportunities
• Develop and maintain a “single source of truth” of current delivery areas
• Monitor and report on CS status packages
• Monitor and report on aging report

• Advanced skills in Microsoft Excel for data analysis and reporting
• Strong analytical mindset with the ability to interpret complex data
• Excellent communication skills for liaising with internal teams and external stakeholders.
• Proactive attitude towards problem-solving and process improvement.
• Attention to detail and accuracy in data management.
• Prior experience in a parcel delivery or logistics company is advantageous
• Experience with Progression software for parcel tracking - Preferred
• Proficiency in utilizing Horasphere for operational analysis - Preferred
• Familiarity with mapping software such as Mapline - Preferred

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.