The Site Content Manager is responsible for building, maintaining, and improving the Temple & Webster category and product merchandising.
Responsibilities
Implementing requested category page updates using the Content Management System (CMS)
Using online tools to update templates that collect the relevant product information for suppliers
Updating the in-house Industry Appendices where necessary
Updating product attribution to improve the user search functionality
Updating and maintaining Merch weekly reports
Running weekly reports to identify any errors on site, e.g. empty pages and invalid URLs
Updating Category Managers when there are product reviews which should be addressed via T&W reply
Redirecting popular keywords to relevant content onsite
Updating synonyms to broaden the results of onsite search
Using online tools to add upsells/cross sells to products
Category & Brand page updates
Completing ad hoc updates to content as requested by other departments via the merchandising ticketing system
Proactively identifying opportunities to improve merchandising processes and associated tools
Liaising with internal teams to implement improvements to the merchandising process
Other ad hoc tasks as requested by your manager
Qualifications
Proficiency in using Microsoft Office applications particularly MS Excel and is tech savvy
At least 2 to 3 years of related work experience in Content Management
Great attention to detail; able to catch errors & suggest solutions
The ability to learn and follow established processes for Site Merchandising
Excellent written & oral communication skills
Ability to work autonomously and collaboratively
Able to adapt to a rapidly changing environment
Proficiency with relevant analytical tools and platforms, such as Google Analytics preferred
eCommerce / interior design / home & furniture experience preferred
Amenable to work in Bonifacio Global City, Monday – Friday in an early morning shift
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