Student Accounts Coordinator

Under the supervision of the Assistant Director of Student Accounts and working closely with the members of the Student Accounts Team this position supports the Gordon Conwell mission by processing student account adjustments and working with students. This position will provide excellent customer service to students by maintaining accurate record keeping and being the lead in data entry and invoicing third parties.

• Importing and Posting Charges and Payments into SONIS: Daily imports and manual
  adjustments to student’s accounts. This includes charges and daily payments. Help with
  data entry to ensure accurate bills for students at all times. Review of student bills each
  semester, and regular reconciling and categorizing of accounts – especially during
  graduation seasons.
• Review of Past Due Accounts: Run reports to review past due balances at all campuses.
  Help facilitate the 30, 60, and 90 day emails and text messages to the past due accounts.
  Keep accurate records of these accounts to assist with collections.
• Invoice Third Parties: Assist in Providing Third Parties with accurate invoices to
  process payment to the seminary.
• Other Duties: Manage one of our Student Accounts email inbox. Respond to students
  and staff in an efficient and caring manner. Provide occasional backup for Student
  Accounts and Financial Aid team members. Other duties as assigned.

• At least 3 years of relevant work experience in an administrative role
• High attention to detail and data entry accuracy
• Excellent English communication skills in both verbal and written form
• Must have good Customer Service
• Must be highly organized and proactive
• Able to confidently speak up or ask questions
• Must be detail-oriented, has good judgment and should be able to think strategically
• Strong commitment to service and a flexible can-do attitude to respond to client and
  business needs

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.