Supplier and Purchasing Assistant

The Supplier and Purchasing Assistant will support the recovery of supplier / carrier credit claims through effective and accurate claim preparation and supplier liaison.

• Responsible for accurately entering information into the relevant systems in a timely manner whilst ensuring quality and accuracy of data
• Check and validate completeness of documents before process; check source documents for accuracy and verify data and correct data where necessary
• Preparing and submitting credit claims
• Communicating with suppliers / carriers to assist with claims and disputes, in line with supplier / carrier trading terms and company policies via phone and email
• Building and maintaining close links with all suppliers, to ensure the smooth running of accounts and encourage timely recovery of payments
• Accurate data entry and general administrative tasks
• Any other task/duty as directed by client/management

• Candidate must possess at least a Bachelor’s/College Degree
• Proficiency in using Microsoft Office applications particularly MS Excel and is tech-savvy
• At least 2 to 3 years of related work experience in administrative functions and customer service
• Understanding of credit claims and e-Commerce shipping/operational processes is a definite advantage
• Previous experience in customer and/or supplier relationship building is preferred
• Organized and systematic in handling multiple tasks
• Must have effective planning, organizational skills and can work under pressure
• High attention to detail, dependable with value for work ethics and customer service
• Excellent communication skills, both written and oral
• Provide prompt and professional client service at all times
• Amenable to work in Bonifacio Global City, Monday – Friday in an early morning shift (6:00 am - 3:00 pm)

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.