Systems Administrator

This is a great role for anybody interested in making an impact and joining a friendly team that’s driven by innovation and growth.AAD, MDM specialist and Systems Administrator acts as the subject matter expert on Azure Active Directory (AAD), MDM solutions like Jamf andIntune. The person will work in collaboration with the DevOps team to support day to day administration of the organization’s systems in areassuch as AAD administration, MacOS and Windows workstations management, MDM policy management and general security of systems.

• Serve as the expert in cloud platform such as AAD, O365, Atlassian and enable users to use these platforms efficiently
• Create and maintain integration of AAD with various external and internal applications and services
• Manage access controls and permissions as per management guidelines and ITSM processes
• Troubleshoot MacOS and Windows workstation issues
• Administer workstations remotely including security patching, endpoint protection updates etc.
• Maintain and deploy Mobile Device Management policies as per management guidelines and best practices
• Provide support services to staff for complex, technical and configuration issues related to Office 365 applications
• Monitor and manage the user licensing of various software

• Degree or Diploma in Computer Science, related field, or equivalent combination of education and experience.
• At least 3 years of experience in the following systems, technical/troubleshooting and operational support:
  
  • AAD administration
  • Knowledge of LDAP directories
  • Microsoft Intune, Mobile Device Management, Mobility and Security
  • Networking, Firewall and Load Balancer
  • Deployment and management of JAMF Pro and Protect MDM solutions
• Demonstrated exposure to and knowledge of IT security, ITSM, ITIL/Change Management
• Experience in PowerShell scripting language and task automation
• Proficiency with troubleshooting and support of Remote Access technologies and VPN connectivity as well as encryption technologies such as Ipsec, SSL/TLS, PKI or other
• Demonstrated experience with backup/restore operations and troubleshooting
• Capability to lead and work well independently and in a team environment
• Ability to communicate Information Technology terminology and solutions in an easily understood manner for internal stakeholders
• Capacity to work well under pressure, meet numerous deadlines, exercise good judgment, exercise a high level of discretion when dealing with confidential data and/or situations.
• Self-motivated with the ability to prioritize, take initiative, manage changing priorities and work on different initiatives simultaneously.
• Research skills and the ability to perform industry analysis for updates and enhancements to keep current while documenting and sharing findings accordingly.
• Responsible to provide after-hour support and on-call support as required.

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.