Job Title: Telesales ManagerLocation: Manila
Job Description:We are seeking an experienced and proactive Telesales Manager to lead our outbound telesales team. The ideal candidate will have a strong background in outbound telesales and proven management experience. This role focuses on recruiting, training, and motivating telesales representatives, as well as providing insightful performance analysis. Experience with CRM systems, particularly HubSpot, is a plus but not required.
Key Responsibilities:
- Recruit, onboard, and train new telesales representatives, ensuring they are equipped to succeed, while working closely with the leadership team to identify the best candidates.
- Motivate and manage the telesales team, using strong interpersonal skills to inspire high performance and foster a positive working environment.
- Provide continuous training and development opportunities to enhance team members'' skills and productivity.
- Monitor individual and team performance using CRM data and generate reports.
- Provide regular feedback to team members to encourage growth and improvement.
- Prepare and present detailed performance reports.
Qualifications:
- Proven experience in outbound telesales, with a track record of success in a management role.
- Strong recruitment skills, with the ability to identify and hire high-potential candidates.
- Excellent interpersonal skills, with the ability to motivate, mentor, and manage a telesales team.
- Good analytical skills to generate performance reports and derive actionable insights.
- Familiarity with CRM systems (experience with HubSpot is a plus).
