Utility Administrator (Fresh Graduates are open to apply)

The Utilities Administrator’s job is to obsess over the quality of service our residents receive throughyour commitment to providing best-in-class experiences.

• Identity, activate/onboard utility companies for each home managed by Elara Property
• Management as well as ensure connects and disconnects are confirmed
• Collaborate with accounting to ensure provider invoices are processed timely for payment
• Conduct research to determine what type of utilities require activation at each property;
• Complete account changes to include account activations with third party utility management
  company; track progress at newly acquired properties; reviews, audits, and updates utility
  account information; resolve utility disconnections and failed activations.
• Set up auto-payments, pay bills not set up via auto-payment, update utility information in
  property management software identifying resident responsible charges and applying them to
  a resident ledger
• Upload utility invoices and usage statements
• Provide reports as needed to clients and internal teams, analyze and investigate excessive
  usage instances
• Proactively communicate with residents and field staff through the service transition process

• Must possess at least a Bachelor’s/College degree in Accountancy/ Finance/Banking/
  Administration Management or equivalent
• The ability to prioritize based on property needs and closing dates. (Ex: Prioritize utilities for
  properties being marketed for leasing vs ones that are in the upcoming renovation state)
• Experience in property management or utility management
• Utility customer service and billing operations
• Must be trustworthy and able to maintain confidentiality at all times
• Outstanding ability to multi-task and to successfully work under pressure or tight deadlines
• Highly organized, detail-oriented, analytical, assertive and motivated
• Must be willing to work on a Night Shift Schedule: 9:00 PM – 6:00 AM MNL Time

We are HGS Offshore Staffing Solutions, a premier global partner in building offshore teams in the Philippines, with over 1,500 professionals across Metro Manila and Cebu.

Our goal is to ignite global potential by connecting exceptional talent with companies worldwide. We are committed to propelling your career forward by providing opportunities for growth, where your expertise can flourish in any field. Here, you'll have access to global industries, continuous training opportunities, and a culture where your voice always matters.

At HGS, we go beyond recruiting talented individuals, we cultivate a vibrant community. You'll be able to grow alongside your peers through professional development opportunities at your fingertips and connect with teammates during exciting company events. Our monthly huddles keep you connected with your team and colleagues. We also foster a dynamic community with our charity initiatives, reminding us that our careers can make a real difference. Whether you work remotely or side-by-side, you are always part of the team at HGS.